BizBahi Support & FAQ
Help with the BizBahi billing app — license, payments, ads, backup or login. Read the FAQ below or send us a ticket.
Email: support@bizbahi.com
How to get help
- Email: write to support@bizbahi.com for billing, license, payment, login or technical questions. We reply by email.
- Support ticket: use the form on this page. You get a ticket number, and our team contacts you by email or phone.
- In the app: open the Help & Support screen to create a ticket; our replies appear there with your app version attached, which helps us find the problem faster.
- Guides: step-by-step help for GST bills, udhaar khata, thermal printing and e-way bill JSON is on the Guides page.
- Install help: see the APK install guide if Android blocks the installation.
What to include in your message
We can usually solve a problem in one reply when the message has:
- The Google account or email you sign in with
- Your phone model and BizBahi app version
- What you were doing, what you expected and what happened — a screenshot helps a lot
- For payment or license issues: the Razorpay payment ID and date of payment
Please never share your PIN, OTP or card/UPI details with anyone, including people claiming to be BizBahi support.
BizBahi is used by all kinds of businesses — kirana stores, medical shops, clothing, hardware and mobile shops, restaurants and wholesalers — so tell us your type of business if your question is about a specific workflow.
Frequently asked questions
Only from the Download page on this website. Check SHA-256.
Ads show on the Free plan. After your license payment is verified, open More → License & account in the app, sign in and tap Refresh License. Ads turn off once the signed license reaches the device.
No. Expiry sets effective plan to Free; local business data stays on the device.
Login with Google on this website, open Pricing, choose Business or Multi-Device and complete Razorpay checkout. Then in the app sign in with the same Google account and tap Refresh License.
No, do not pay again. A successful payment is confirmed automatically within a few minutes — open the app and tap Refresh License. If money was debited and the payment failed, Razorpay refunds it. If the license is still not active after 24 hours, email support with your Razorpay payment ID.
Every new BizBahi account gets 7 days of all paid features from signup. After that the app continues on the Free plan; your bills and data are kept.
Install BizBahi from the Download page on the new phone and sign in with the same Google account. Your synced data and license come back automatically. A backup file from the old phone can also be restored.
Yes. Open the web app at bizbahi.com/app in any browser and sign in with the same Google account you use in the Android app.